Professional services automation platform from ConnectWise for ticketing, agreements, billing, and service delivery. It was formerly known as ConnectWise Manage.
connectwise.com
Freshservice
IT service management product from Freshworks for incidents, service requests, changes, and asset workflows.
freshworks.com
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More in PSA / helpdesk
Professional services automation platform from Datto for ticketing, contracts, billing, and projects. MSPs often run it alongside Datto RMM.
datto.com
PSA and service desk from Halo for MSPs, covering ticketing, contracts, billing, projects, and asset records in one platform.
usehalo.com